Return & Refund Policy

Effective Date: April 2026

Thank you for choosing FRT (Family Road Track). We strive to provide the best premium experience for your family's safety needs. Please read our return and refund policy carefully.

1. Digital Subscriptions

FRT provides premium digital subscription services (monthly or annually). Due to the nature of digital goods, these subscriptions are generally non-refundable once the service period has commenced. However, you can cancel your subscription at any time to prevent auto-renewal.

2. Exceptions and Refund Requests

If you experience critical technical issues that prevent you from using the service, or if you were charged in error, please contact our support team within 7 days of the charge. Refund requests are reviewed on a case-by-case basis.

3. How to Request a Refund

To request a refund, please email support@familyroadtrack.com with your account details, proof of purchase, and a detailed explanation of the issue encountered.